Frequently Asked Questions
How do I get in touch with you for support?
You can contact us with the Contact Us form on the bottom of each page. We respond to all inquiries within 48 hours, Monday through Friday.
What payment methods do you accepts?
We accept all major debit/credit cards in addition to PayPal payments.
I lost my download link, can you resend it to me?
Yes, please contact us with the Contact form for further assistance. We respond to all inquiries within 48 hours, Monday through Friday.
How do I receive my order?
Your digital prints are available immediately after purchase. After your purchase, you will receive an email containing the link to download your files.
What is your return policy?
Due to the nature of digital products, all orders are final and not eligible for return.
What is a digital download?
A digital download refers to a digital file of an artwork made available for download after purchase. Unlike traditional physical prints, produced on paper or canvas, digital art prints are created and distributed digitally, typically as high-resolution image files such as PNG or JPEG files. Once downloaded, you can print the artwork in different sizes and adapt it for personal use. A commercial license is required if the artwork is intended for promotional or commercial usage. Read more about our personal and commercial licenses here.
In what sizes can I print my artwork?
We provide all artworks in 5 standard ratios, suitable for any frame: 2:3, 3:4, 4:5, 5:7, and 11x14.
Do you provide printing services?
Fig & Faith Prints currently does not provide printing services at this time. We are expanding our creative service offerings and may offer this option in the future.
I have a Bible verse I'd love to print, do you create custom orders?
I'd love to collaborate with you on your own unique piece of art. Get in touch with me via the Contact form at the bottom of this page, and let's chat!
Where should I print my artwork?
Walgreens and Vistaprint are fantastic options for good-quality prints with a fast service time. A more premium option would be White Wall.
Get In Touch
If you have an idea for a custom design or a request for a specific Bible verse, please let me know I'd love to collaborate on your own unique piece of art!
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